Terms & Conditions

1. Introduction

These Terms and Conditions ("Terms") govern your access to and use of KREaiTIV's AI solutions and services. By accessing or using our services, you agree to be bound by these Terms. These Terms are GDPR compliant and respect your data protection rights under EU law.

2. Services

KREaiTIV provides AI-powered solutions including Voice AI, Conversation AI, and Reviews AI. We reserve the right to modify, suspend, or discontinue any part of our services at any time.

3. Account Registration

To access certain features, you may need to create an account. You agree to:

•Provide accurate and complete information

•Maintain the security of your account credentials

•Notify us immediately of any unauthorized access

•Accept responsibility for all activities under your account

4. GDPR Compliance

We are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR). Under GDPR, you have the following rights:

•Right to Access: Request copies of your personal data

•Right to Rectification: Request correction of inaccurate data

•Right to Erasure: Request deletion of your data

•Right to Restrict Processing: Request limitation of processing

•Right to Data Portability: Receive your data in a structured format

•Right to Object: Object to processing of your data

•Rights Related to Automated Decision Making: Not be subject to automated decisions with legal effects


We process your data lawfully, fairly, and transparently. We collect only necessary data and retain it only as long as needed. To exercise your GDPR rights, contact us at [email protected].

5. Acceptable Use

You agree not to:

•Use our services for any illegal purpose

•Attempt to gain unauthorized access to our systems

•Transmit malicious code, viruses, or harmful content

•Interfere with or disrupt our services

•Violate any applicable laws or regulations

•Infringe on intellectual property rights

•Use the services to harass, abuse, or harm others

6. Payment Terms

For paid services:

•Fees are billed in advance on a recurring basis

•All fees are non-refundable unless otherwise stated

•We reserve the right to change our pricing

•Failure to pay may result in service suspension

7. Intellectual Property

All content, features, and functionality of our services are owned by KREaiTIV and are protected by international copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or reverse engineer our services without permission.

8. Data Processing

When using our AI services, you acknowledge that:

•Voice and conversation data may be processed to improve our AI models

•We implement appropriate security measures to protect your data

•Data processing is conducted in accordance with GDPR requirements

•You retain ownership of your data

9. Limitation of Liability

To the maximum extent permitted by law, KREaiTIV shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities.

10. Warranty Disclaimer

Our services are provided "as is" without warranties of any kind, either express or implied. We do not guarantee that our services will be uninterrupted, error-free, or secure.

11. Termination

We may terminate or suspend your access to our services immediately, without prior notice, for any reason, including breach of these Terms. Upon termination, your right to use the services will cease immediately.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Belgium and the European Union, without regard to conflict of law provisions.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last updated" date. Continued use of our services constitutes acceptance of the revised Terms.

14. Contact Information

If you have any questions about this Terms and Conditions, please contact us at:

Email: [email protected]
Address: KREaiTIV, Belgium

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