Privacy Policy
1. Introduction
KREaiTIV ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI solutions and services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you provide to us, including but not limited to:
•Name and contact information (email address, phone number)
•Company name and business information
•Account credentials
•Payment and billing information
2.2 Usage Data
We automatically collect information about your interaction with our services, including:
•IP address and device information
•Browser type and version
•Usage patterns and preferences
•Voice and conversation data when using our AI solutions
3. How We Use Your Information
We use the collected information for the following purposes:
•To provide, maintain, and improve our AI services
•To process transactions and send related information
•To train and optimize our AI models
•To communicate with you about updates, offers, and support
•To comply with legal obligations and enforce our terms
•To detect and prevent fraud and security incidents
4. Data Sharing and Disclosure
We may share your information with:
•Service Providers: Third-party vendors who perform services on our behalf
•Business Transfers: In connection with mergers, acquisitions, or asset sales
•Legal Requirements: When required by law or to protect our rights
•With Your Consent: When you explicitly authorize us to share your information
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Your Rights
Depending on your location, you may have the following rights:
•Access to your personal information
•Correction of inaccurate data
•Deletion of your personal information
•Restriction of processing
•Data portability
•Object to processing
•Withdraw consent at any time
To exercise these rights, please contact us at the email provided below.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
9. Children's Privacy
Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: [email protected]
Address: KREaiTIV, Belgium
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